At iStor we sell our products exclusively through our partner network (iStor-inAbled program) and we are dedicated to providing the highest levels of support to our OEM and Channel Partners.” iStor’s team insures that questions are answered quickly, with the utmost courteously and with the knowledge of iStor the company. With the iSCSI storage technology that iStor offers, we complement that with all the information our Partners need to support the end to end solution of the customer. iStor Support provides our Partners with world class support for a world class product.
Technical Support
The iStor team is just a phone call or email away. We strive to support our customers and that they can count on us to validate configuration questions and respond to technical issues to guarantee that they are resolved quickly and efficiently. From deployment to upgrades, iStor's Technical Support team is ready to go the extra mile to make sure that your company's solutions succeed and your customer has a great experience.
In addition, we are working to provide a wealth of online technical resources so that you can research technical matters at your convenience: FAQs, iStor-inAbled matrix, knowledge base, tech tips, tech bulletins, white papers, and application notes.
Read More | More on the iStor-inAbled Program
Firmware and Online Personality Tool Kit
The Online Personality Toolkit allows partners and customers of iStor Networks, Inc to incorporate their own corporate “Personality” into the firmware of the iStor Products sold to our partners customers.
Online Personality Tool Kit Login
Training
iStor offers technical training by staff that are product experts and support specialist on the iStor product set. The training courses provide classroom instruction and hands-on experience for partners and customers. The iStor training curriculum includes the ability to implement a Train the Trainer program so this educational content could be effectively shared with your customers.
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iStor-inAbled Matrix
The iStor-inAbled Matrix provides a reference list of products that have been tested with the iStor products. Please refer to the manufacturer’s documentation for installation, updates and product information. For the iStor products, please refer to the iStor Documentation.
Read More | iStor-inAbled™ Matrix
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