Support Overview

At iStor Networks, Inc., we sell our products exclusively through our partner network and we are dedicated to providing the highest levels of support to our OEM and Channel Partners.  iStor’s team insures that questions are answered quickly, with the utmost courteously and with the knowledge of iStor the company.  With the iSCSI storage technology that iStor offers, we complement that with all the information our Partners need to support the end to end solution of the customer.  iStor Support provides our Partners with world class support for a world class product.

iStor Product Registration
Registering your product is quick and easy. Simply fill out this Registration Form and click the "Submit" button -- we will take care of you from there!

Technical Support
The iStor team is just a phone call or email away and can be reached at: (800) 689-1409 or support@istor.com .  We strive to support our customers and that they can count on us to validate configuration questions and respond to technical issues to guarantee that they are resolved quickly and efficiently.  From deployment to upgrades, iStor's Technical Support team is ready to go the extra mile to make sure that your company's solutions succeed and your customer has a great experience.  In addition, we are working to provide a wealth of online technical resources so that you can research technical matters at your convenience: FAQs, iStor-inAbledmatrix, knowledge base, tech tips, tech bulletins, white papers, and application notes.

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Latest Software Release

The latest software release for all iStor storage systems can be downloaded directly from the Tools & Resources page on this website.


Online Personality Tool Kit
The Online Personality Toolkit allows partners and customers of iStor Networks, Inc. to incorporate their own corporate “Personality” into the software of the iStor Products sold to our partners customers. 

Online Personality Tool Kit Login


Training
iStor offers technical training by staff that are product experts and support specialist on the iStor product set.  The training courses provide classroom instruction and hands-on experience for partners and customers.  The iStor training curriculum includes the ability to implement a Train the Trainer program so this educational content could be effectively shared with your customers.

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